Welcome to Total Wellness Rehab. These Terms of Use (“Terms”) govern your access to and use of our website at totalwellnessrehab.com and related online services operated by Total Wellness Rehab, located at 164 Queen St E Unit #108, Brampton, ON. By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy.
1. Acceptance of Terms
By visiting our website, submitting a contact form, booking an appointment or otherwise using our online services, you acknowledge that you have read, understood and agree to these Terms. If you do not agree, please do not use our website.
We may update these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
2. Our Services
Total Wellness Rehab provides physiotherapy, massage therapy, sports injury physiotherapy, motor vehicle accident physiotherapy and related healthcare services at our Brampton clinic. Descriptions of services on this website are for informational purposes and do not guarantee specific treatment outcomes.
All clinical services are provided by licensed and registered healthcare professionals in accordance with applicable provincial regulations, including the College of Physiotherapists of Ontario and other relevant regulatory bodies.
3. Website Use
You agree to use our website only for lawful purposes. You must not:
- Use the website in any way that violates applicable local, provincial or federal laws
- Attempt to gain unauthorized access to our systems, admin areas or patient data
- Transmit viruses, malware or other harmful code
- Scrape, crawl or harvest data from the website without our written consent
- Impersonate another person or misrepresent your affiliation with any entity
- Use automated tools to submit spam contact forms or abuse our booking systems
We reserve the right to restrict or terminate access to the website for any user who violates these Terms.
4. Appointments & Booking
Online appointment booking is facilitated through Jane App, a third-party platform. By booking online, you also agree to Jane App's terms of service and privacy policy.
When booking or attending appointments, you agree to:
- Provide accurate contact and health information
- Arrive on time or provide reasonable notice if you need to cancel or reschedule
- Follow clinic policies regarding late arrivals, no-shows and cancellation fees
- Notify us of any changes to your health status relevant to your treatment
We reserve the right to refuse or discontinue service where necessary for clinical, safety or administrative reasons.
5. Medical Disclaimer
The information on this website — including blog articles, service descriptions, condition pages and health tips — is provided for general educational purposes only. It is not intended as a substitute for professional medical advice, diagnosis or treatment.
Never disregard professional medical advice or delay seeking treatment because of something you have read on our website. If you think you may have a medical emergency, call 911 or go to the nearest emergency department immediately.
Individual results from physiotherapy and related treatments vary. Testimonials and case examples on our website reflect individual experiences and are not guarantees of similar outcomes.
6. Intellectual Property
All content on this website — including text, graphics, logos, images, videos, blog articles and software — is the property of Total Wellness Rehab or its licensors and is protected by Canadian and international copyright, trademark and other intellectual property laws.
You may:
- View and print pages for personal, non-commercial use
- Share links to our pages on social media
You may not, without our prior written consent:
- Reproduce, distribute or publicly display website content for commercial purposes
- Modify, translate or create derivative works from our content
- Remove copyright, trademark or other proprietary notices
- Use our name, logo or branding in a way that implies endorsement
7. User Submissions
When you submit information through our contact form, newsletter signup or other online forms, you represent that the information is accurate and that you have the right to provide it.
You grant us a non-exclusive license to use submitted content solely to respond to your inquiry, provide services or improve our website. We handle personal information in accordance with our Privacy Policy.
Do not submit confidential medical records or sensitive health information through general contact forms unless necessary. For clinical matters, please book an appointment or call our clinic directly.
8. Third-Party Links & Services
Our website may contain links to third-party websites and services (including Jane App, Google Maps, Facebook, Instagram and insurer portals). These links are provided for convenience only.
We do not control and are not responsible for the content, privacy practices or terms of third-party sites. Your use of third-party services is at your own risk and subject to their respective terms and policies.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Total Wellness Rehab, its directors, employees, contractors and affiliates shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of — or inability to use — this website.
Our website is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose or non-infringement.
Nothing in these Terms limits liability that cannot be excluded under Ontario or Canadian law, including liability for gross negligence or wilful misconduct.
10. Indemnification
You agree to indemnify and hold harmless Total Wellness Rehab and its staff from any claims, damages, losses or expenses (including reasonable legal fees) arising from your violation of these Terms, misuse of the website or infringement of any third-party rights.
11. Governing Law & Disputes
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Any dispute arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Ontario, unless otherwise required by applicable law.
12. Changes to These Terms
We may revise these Terms at any time by posting an updated version on this page. The “Last updated” date at the top indicates when the Terms were last modified. Material changes will be posted here. Your continued use of the website after changes are posted constitutes acceptance.
13. Contact Us
If you have questions about these Terms of Use, please contact:
- Total Wellness Rehab
- 164 Queen St E Unit #108, Brampton, ON L6V 1B4
- Phone: +1 905 867 1640
- Email: info@totalwellnessrehab.com
See also our Privacy Policy and Contact page.